Our Values

We value residential treatment’s vital, necessary and essential place in the full continuum of care as a viable choice for the treatment of addictions, eating disorders, depression, stress and anxiety.

We value care, by which we mean that staff involve and treat our clients with compassion, kindness, dignity and respect.

We value effectiveness, by which we mean that our clients’ care, treatment and support achieves good outcomes, promotes a good quality of life and is based on the best available evidence.

We value research-driven, evidence-based treatment interventions that integrate the sciences of medicine and therapy with spirituality.

We value safety, by which we mean that our clients are protected by a strong, comprehensive safety system with a focus on openness, transparency and learning should things go wrong.

We value our staff, by which we mean that the leadership, management and governance of the organisation assures the delivery of the highest quality person-centred care, supports learning and innovation, and promotes an open and fair culture.

We value responsiveness and confidentiality, by which we mean our services are tailored to meet the needs of our clients and are delivered in a way that ensures confidentiality, flexibility, choice and continuity of care.

We value responsiveness and confidentiality, by which we mean our service is tailored to meet the needs of our clients and are delivered in a way to ensure confidentiality, flexibility, choice and continuity of care.